Specialized in Call and Contact Center Recruitment
At Percy, we devote 100% of our efforts to helping in-house call and contact centers identify and recruit top candidates. We partner with you to find the right fit for your team and your organization – and we do it quickly and without taking shortcuts.
We follow a rigorous process to understand your situation and how we can best be of service. We take on as much of the responsibility as you’d like and keep you informed every step of the way. And, if things ultimately don’t work out, we have an industry-leading guarantee.
Whether you are hiring omnichannel customer service agents, outbound reps, technical support specialists, or any other type of contact center employee, we can help.
LET’S GET STARTED
Introduction
A new relationship begins with you reaching out to provide us with a little bit of information about your hiring needs so that we can identify and match you with the correct Percy team member.
Requirements
A Percy expert will contact you to discuss your hiring needs, get to know your organization and culture, understand your timeline and budget, and scope out the ideal candidate profile.
Sourcing
At this point, we’ll conduct a search for top candidates, screen them, and present the best talent available that meets your needs. Then, we’ll coordinate the scheduling of final interviews.
Hiring
When you ‘re ready to hire, we’ll help you to present the offer, assist in negotiations, and plan for on-boarding. We’ll also stay connected after an accepted offer to provide any necessary support.
