Not sure if you’re hiring right? Here’s how to find out.
Know what’s awesome? Baby unicorns. Know what’s not always awesome? Hiring customer service representatives.
It’s so non-awesome that it can be hard to tell when your hiring process has crossed the line from “tough” to “broken.” Is it normal that so few good candidates are coming through? That you’re spending this much of your time sifting through resumes? That the recruiter you’re working with is charging that much?
The answer: it depends, but it’s worth your while to find out. Maybe there’s nothing you can do but grit your teeth – but more often, a few tweaks to your job posting, interview process, or recruiting pipeline are all you need to make your next hire a lot easier.
That’s why we’re offering 15 minutes with our CEO – that is, me –
for a quick assessment of your hiring situation. Whatever question you have I’m happy to answer quickly and pragmatically. Just get on my calendar right here and we’ll find a time.
Want some low-hanging fruit in the meantime? Check out 5 common mistakes in hiring CSRs from our blog. And don’t grit those teeth any more than you have to!